At 711 Casino, the privacy and security of your personal data is our absolute priority. This Privacy Policy explains in detail how we collect, use, store, and protect your information as a player on our platform. We operate to strict data protection standards and are committed to safeguarding your privacy at all times.
Your personal data is protected with 256-bit SSL encryption and will never be shared with any third party without your consent.
OUR PRIVACY COMMITMENT
The 711 Casino Privacy Policy is built on six core principles that ensure your personal data remains safe, under control, and used responsibly at all times.
All data transmitted between your device and 711 Casino's servers is protected by 256-bit SSL encryption – the same standard used by leading financial institutions. Your personal and financial information cannot be read or intercepted by any external party during transmission.
711 Casino has never sold, rented, or traded players' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs to you. We only share the minimum necessary information with operational partners who are bound by strict confidentiality agreements.
You have the full right to access, correct, update, or request the deletion of your personal data at any time. Through your 711 Casino account settings or by contacting our support team, you can manage your privacy preferences easily and promptly without any barriers.
Your personal data is retained only for as long as required for service purposes or to meet legal obligations. 711 Casino's servers are equipped with firewall systems, 24-hour monitoring, and strict access controls to prevent unauthorised intrusion or data breaches.
You can stop receiving promotional emails, SMS, or in-app notifications from 711 Casino at any time by clicking the "unsubscribe" link in any marketing communication or through your account notification settings. Your preference will take effect within 48 business hours.
711 Casino complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant legislation in force. We actively monitor changes in privacy law to ensure our Privacy Policy remains up to date and aligned with the latest local compliance requirements.
This Privacy Policy is issued by 711 Casino ("we", "platform", or "the Company") and applies to all users who access or use the 711 Casino platform through our official website at 711casino.im or any related mobile applications. This document clearly outlines our practices regarding the collection, use, storage, protection, and disclosure of your personal information as a registered player or visitor to our website.
711 Casino recognises the importance of privacy to every individual and is committed to handling the information you provide us in a responsible, transparent, and secure manner. We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs the collection and processing of personal data in the context of commercial transactions in Malaysia.
This Privacy Policy applies to all information we collect when you register a new account, make a deposit or withdrawal using methods such as Touch 'n Go eWallet, GrabPay, DuitNow, or FPX via Maybank2u and CIMB Clicks, participate in any casino game or Sports Betting on the 711 Casino platform, contact our customer support team, or simply browse the 711 Casino website as a guest.
711 Casino only collects information that is strictly necessary to provide a safe, fair, and legally compliant online casino service to players in Malaysia. We do not collect excessive data or information that is irrelevant to the purposes of our service.
When you register an account or interact with the 711 Casino platform, we collect the following information:
When you use the 711 Casino platform, our systems automatically record certain technical information:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Device Data | Device type, operating system, screen resolution | Optimising your gaming experience |
| Network Data | IP address, ISP, general location | Fraud detection & security |
| Browser Data | Browser type, language, time zone | Interface personalisation |
| Activity Data | Pages visited, session duration, games played | Service improvement & KYC |
| Transaction Data | Total deposit/withdrawal amount, payment method, transaction timestamp | AML Compliance & Financial Records |
711 Casino uses collected personal data solely for lawful, transparent purposes that are consistent with the original reason for collection. We do not use your data for purposes unrelated to providing online casino services to Malaysian players.
With your consent, 711 Casino may use your personal data to send promotional information, bonus offers such as the Welcome Bonus, exclusive VIP campaigns, and service updates. You may withdraw this consent at any time via your account settings or by contacting us.
711 Casino affirms that we do not sell, rent, or trade players' personal data to any third party for commercial gain. However, there are limited circumstances in which we may share your information with specific parties for legitimate operational or legal reasons.
We share necessary information with the following parties who are directly involved in delivering 711 Casino's services:
All service partners are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
711 Casino may disclose your personal information to the relevant authorities when required to do so by Malaysian law, a valid court order, or to cooperate with official investigations into fraud, money laundering, or other financial crimes. In such circumstances, we will notify you in advance where permitted by law.
711 Casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website, and they help us remember your settings and preferences.
You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the 711 Casino platform and your overall gaming experience. We recommend keeping essential cookies enabled to ensure all platform features work as intended.
The security of your personal data is the top operational priority at 711 Casino. We continuously invest in the latest security infrastructure to ensure your information is protected against cyber threats, unauthorised access, and unintended data breaches.
As a registered 711 Casino player in Malaysia, you have a range of rights over your personal data guaranteed under the Personal Data Protection Act 2010 (PDPA). 711 Casino respects and facilitates the exercise of all these rights at no additional charge.
You have the right to obtain a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete information in your 711 Casino account.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer.
You may request that we restrict the processing of your data under certain circumstances as prescribed by law.
To exercise any of the rights above, please contact our Data Protection Officer by email at support@711casino.im stating the right you wish to exercise and sufficient identification details. We will process your request within 30 business days.
711 Casino retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal, regulatory, or accounting requirements. Once the data is no longer needed, it will be securely deleted or anonymised.
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Active Account Information | Duration of active account + 5 years | KYC & AML Requirements |
| Financial Transaction Records | 7 years from the transaction date | Companies Act & Taxation |
| Support Communication Logs | 3 years from the date of communication | Dispute Resolution |
| Game Session Data | 2 years from the session date | Game Integrity |
| Marketing Information | Until consent is withdrawn | Player Consent |
The 711 Casino platform may contain links to third-party websites in certain contexts. Our Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of third parties. We recommend reading the privacy policy of each website you visit separately before providing any personal information to them.
711 Casino does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services. Use of external websites is at your own risk and falls outside the scope of protection provided by this 711 Casino Privacy Policy.
711 Casino strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect any personal information from minors below the specified age. The 711 Casino platform is designed exclusively for responsible adult players in Malaysia.
Should we become aware or be informed that we have collected information from an individual under the age of 18, we will take immediate action to delete that information from our systems and close the associated account. Parents and guardians who become aware that their child has registered an account at 711 Casino are urged to contact us immediately at support@711casino.im.
If you have any questions, concerns, or complaints regarding the 711 Casino Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our Data Protection Officer team is ready to assist you at any time.
Support@711casino.im – We aim to respond within 1–2 business days for all privacy-related enquiries.
Use the live chat feature on the 711 Casino platform for immediate assistance with privacy and account matters.
When contacting us regarding your privacy rights, please include your full registered name, account email address, and a brief description of your request so we can process it accurately and efficiently. All privacy-related communications will be handled with complete confidentiality.
READY TO PLAY SAFELY?
Your personal data is fully protected under 711 Casino's comprehensive Privacy Policy. Register an account today and enjoy a Welcome Bonus of up to RM888, joining thousands of Malaysian players who have trusted 711 Casino as their preferred online casino platform.
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